There are visible white dots on the surface. I purchased a GE Gas Range model JGBS66DEKWW. It is a smart looking set. ConsumerAffairs is not a government agency. This code usually means that there is a problem with the keypanel. What? This is just awful business. I have owned and loved my 36 inch Monogram range for nine years. No one tests ranges like we do. The first part is education. Temperatures can vary by + 30 degrees to  – 30 degrees in most cases for a total swing of 60 degrees. Gas ovens require 120 volts. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. He has written for the Consumer Search website and the U.S. Attorney's Office for the Middle District of Florida. You can easily test to see if your oven is cooking properly using the "biscuit test". After only 5 months color of top service started to fade. With its signature Pro Style and Matte Finish, GE . Design matters. Our frequently asked questions page gives answers to common questions about GE ovens and ranges. We value your privacy. STAY AWAY FROM GE GAS RANGES. The oven had a great look but has issues with heating properly. Many times, it means the keypanel needs to be replaced. I cooked on Dacor cooktops and looked at Wolf and Viking before making my purchase. I called GE. View all ranges More about Ranges. These pans retain heat and at the regular baking temperatures some foods may burn or overcook. Check to make sure they glow or heat during the cycle. We finished using our stove & oven and all was fine. s.prop43 = "Responsive"; Be the first one to find this review helpful. We've invested $800.00 on repairs over the past 12 months and the ovens still do not function correctly. Range Type Slide-In. I emailed him the pictures, waited for almost 2 weeks and heard nothing from him. GE Cafe Series Appliances - What You Need To Know Before Buying [REVIEW] View Comments. Check the rack position. Café™ 30" Smart Slide-In, Front-Control, Induction and Convection Range in Platinum Glass. Well maybe I should just make a fire outside and cook my meals like the cavemen did!!! Choose from electric ranges, gas ranges, and dual fuel ranges for your kitchen space. NOTE: The diagnosis and repair procedures in this manual do not necessarily apply to brand-new GE … CHS900M2NS5. Start here to browse GE Appliances' official support documentation for owners of GE refrigerators, ranges, microwaves, ovens, dishwashers and other GE appliances. 5.3 cu. This is a completely unacceptable way to manage the service and likely maintenance for such a high end range. Make sure that there is at least one to two inches between pans and between pans and the side and rear walls of the oven to ensure proper air/heat circulation. Most pies, cakes, biscuits, etc., have such short cooking times that failure to preheat the oven can make a significant difference in cooking results. // Image call Range: GE CAFE Electric Range Model: C S980S N1SS Date purchased: April, 2010 All of a sudden, the touch pad controls are not working on my GE Cafe electric range. Overall, I am pleased with the performance, especially when compared to the last set I bought (KItchenaid where I had no end of problems with e very single appliance). Electric Ranges. Current testing on new ovens and ranges has proven that closing the door is not necessary on these older models. Ranges. Its location on this page may change next time you visit. Rack position can also be critical to proper baking. Get performance ratings and pricing on the Café CES700P2MS1 range. Ovens will cycle on and off throughout the cycle to maintain the set temperature. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Need help troubleshooting common oven problems? Then I send him a follow up letter, still no response, send the second follow up email a few days later, still nothing from him. Tools for Troubleshooting. it has a problem of the oven clean door lock engaging while the oven is in use{bake mode} The oven clean button on the touch pad has not been pushed. Our model is now discontinued, GE Help? On electric ranges, one of the heating elements may have malfunctioned. En español Live Chat online. I am sure it won't be long before that melts. I am surprised my cabinet didn't crack under the heat that hit them. The oven needs time to preheat before baking. Contact Us; Loading... Find A Store; Sign in; My Cart. Diagnose some of the most common issues yourself and avoid expensive and unreliable repairmen. Below we list common failures and the likely causes for them. 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