Following principles should be followed in order to make the communication effective: Principle of clarity, i.e., every point in the com­munication should be clear having no ambiguity and conveying the same sense and spirit. Communication is a two way process where the message sent by the sender should be interpreted in the same terms by the recipient. The sender should know the type of action taken by the receiver. In this way, the sender uses the opportunity to convey the message for enduring and immediate benefits to the receiver. Effective communication is essential for success in life. The industrial problems may be minimised by establishing an effective system of communication because a sense of co-operativeness will make industrial relations better. A practical application of this principle requires that the message must be clearly expressed – whether made orally or in writing. 8. The suggestions of all the persons concerned should be invited while making plans for communication. In some cases, a series of communica­tions may produce better results. A picture, they say, is worth a thousand words and a moving picture worth a thousand still pictures. Principle of Attention 4. The communicator should decide his tone of voice with reference to the content of the message. Readers and listeners prefer reading and listening to short notices rather than lengthy details. No single employee should be burdened with the work of communication. Any delay in communicating the messages will serve no purpose except to make them (messages) mere historical documents as they lose their im­portance and effectiveness by the lapse of time. Communication is a means to an end, and not an end in itself. Get step-by-step explanations, verified by experts. Careful planning about what, when, where, why and how to communicate makes communication effective. For instance, while ordering for goods, one needs to make clear what is wanted, when it is needed, to whom and where it is to be sent and how the payment would be made. Communication may take place through speech, hand signals, or other form. For a limited time, find answers and explanations to over 1.2 million textbook exercises for FREE! The information sent to the receiver should be sufficient and complete in every respect. Fast and automatic system of information flow should be built into the organisational structure, without affecting the accuracy of messages. Copyright 10. 7. Wrong information will result in wrong decisions. For example, a baby in a cradle, communicates with a cry that she needs her mother. i. 9. Actions must be congruent with communication. Clarity, completeness, consideration, correctness, courtesy and consistency are also called C’s of effective communication. Communicate for tomorrow as well as today. iii. A concise message saves time and energy of both sender and the receiver. Content Guidelines 2. Therefore, the effective communication system is one which achieved its objectives. A sender, however, should have the knowledge of some special facts which he can use in a particular situation to make communication effective. Communication is effective when the workers are receptive to it and are able to give relevant feedback. Language should be as simple as possible. 9. They are more effective than impersonal, unilateral and authority-oriented communication. It should be supported by facts, and observations. The communication should always be consistent with the objectives, policies and programmes of the enterprise. There should not be any ambiguity. Before transmitting any information, sender should ensure that the information is correct and fair. Even unfavourable response needs to be tactfully given. In this context, the study of communication in management education and operation of an organization has been quite unavoidable. Basic principles will help anyone looking to improve her communication skills and provide the guidance needed to feel confident in what is being said. Murphy Skills for Effective Business Communication Effective communication should be as clear as possible. Simple language means using ‘familiar words’ while transmitting the information. Therefore, the effective communication system is one which achieved its objectives. This is possible only when the receiver takes interest in the message and listens to it attentively. Privacy Policy 9. Speed – The communication system should be capable of carrying messages speedily. The above, in my view, are universal and effective communication rules, which will be applicable anywhere in the world and in all areas of business and life in general. For this purpose, the idea to be communicated must be very clear in the minds of the communicator. Completeness of information increases the effectiveness of communication. In all types of communication, the communicator must keep in view the following principles in order to have an effective communication: 1. Follow-up action – There should be follow-up action to know whether the recipient of the message has understood it correctly and the action he has taken is on the basis of that message. Should the communication be oral or written, and what should be its general style? So in order to make the most out of our interpersonal relationships, we must learn some basic principles. 2. This principle im­plies that communication should always be con­sistent with the plans, objectives, policies and programmes of the organization and not conflict­ing. The last row can hear him clearly im­plies that communication should, therefore, the.. 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